Discussion Points:-
Introduction to 'positive workplaces' - why is it important to pay attention to culture?
- Benefits to the employee
- Benefits to the company
The role of empathy in helping people feel supported and valued.
- What is empathy?
- What does showing empathy look like in everyday work scenarios?
Painting a realistic picture:-
- Emotional supporting in the workplace
- Learning empathy language - what to say and not to say when someone is going through a rough patch
- Handling the failures of others as well
Practical handles to build and show empathy.
