Event Details
G1 Powerful Questions and Statements That Lead A Conversation
Learning outline:
. Determine the agenda of the conversation
. Open and close question techniques
. Reframing the mood of the conversation
. Techniques to lead the conversation
G2 Active Listening and Nonverbal Cues
Learning outline:
. Practice active listening skills
. Know what to listen for
. Observing nonverbal body languages
. Using body language to influence others